Quality assured Building, Joinery and Decoration since 1997

Allen Van der Steen - Van der Steen Hall Architects

I am happy to be able to write in support of Character Builders from my experience working with your firm on the 18/19th C stone and cob barn at Upperton.

Your work illustrates both your professional concern for and understanding of traditional materials and techniques, and there is a high standard of workmanship which is consistent and considered.

The works have been carried out with a keen attention to detail, the site has been well managed and coordinated and your accounting and communications straightforward and constructive.

Van der Steen Hall Architects

T.Hunter B Eng C Eng MIStructe

Character Builders have recently completed a large project under our direction involving the repair and reconstruction of two historic barns on a farm in West Devon.

Tom Diffey and his team have between them a strong mix of traditional and modern building skills, and also a commendable attitude on project administration and site safety. The work has been carried out with a clear enthusiasm across a well managed and tidy site. The barns have consequently been finished to a high standard and ahead of schedule. The team have been accommodating, adaptable and helpful at all times. They have worked in the interest of progressing the project when faced with the inevitable complications that arise in work of this type.

We look forward to working with Character Builders on future repair and conservation projects."

For and on behalf of Barry Honeysett Consulting Structural & Civil Engineers

James Warner & Melissa Brooks

Character Builders break and restore traditions in more ways than one. They break the tradition of all to many of today's builders by being creative about building solutions, keeping their clients informed, coming when they say they will and checking that their clients are happy with the work as it progresses and at the end of the job. They restore traditions of good workmanship, quality and value for money.

We were very happy with all of the work they have done for us and would certainly use them again and recommend them to our friends."

Kathleen Broderick

I would recommend Character Builders without hesitation. They are highly professional and execute their work to the highest standard. The team works in an extremely friendly and user-cooperative fashion. Their leader, Tom, is willing to do any extra detail and recommends the most positive approach to any task."

Peter Randall-Page

Tom and the Character Builders team were a pleasure to have around. Liaising with them on day to day decisions was never a problem and the standard of workmanship was exemplary.

Donald Arlett

The estimating process was thorough and unambiguous. The work was done on schedule. Good communications were maintained throughout the work. There were no surprises. The final result surpassed our expectations. The bonus being they are nice people to have around.

We shall use Character Builders again and would recommend them without any hesitation."

Nigel & Alice Padfield

Character Builders have been working on the restoration of a roundhouse and a large traditional barn of ours for the last 9 months. We have found them to be a young team who are enthusiastic about what they are doing, hard working, well organised, tidy and never willing to settle for less than the highest professional standards. They have been unfailingly helpful and considerate and great fun to have around. We would not hesitate to recommend them to anyone."

Mr & Mrs Southcott

We are writing to thank Character Builders for the plastering work recently undertaken in our Victorian house. Should Character Builders wish to use this letter for reference we are happy for them to do so. We are more than pleased with the finished work. Our walls are now exactly as we had hoped they would be, restored to their original finish.

We were impressed with the knowledgeable advice given to us at the time of the initial visit. The resulting quote was written in a detailed and thorough manner, therefore we had no hesitation in trusting Character Builders to undertake our work.

The team that worked on our project were unfailingly polite, punctual and skilful. They were exceptionally tidy, clean workers leaving our home in a very liveable state at the end of the day. We have every intention of using the services of Character Builders again in the near future for further work. Without doubt the most professional building team we have employed."

Richard & Jane

We would like to say how grateful we are that we chose you to build our 'garden room'. We have carried out a lot of building work at East Down in the past, but you have surpassed anything that has been achieved before in all aspects of the work from the first estimates to the final detail.

Our choice at first was influenced by the amount of detail and care that you put into the estimate which was given to us with a time chart outlining the estimated dates when each phase of the work was to be completed. The final completion date was as estimated and within budget. There were no surprises. Everything went along like oiled clockwork.

We also liked the way in which you were completely involved in the project. This helped you to advise us when we needed it and we were able to discuss various aspects with you because we both wanted the best outcome. It felt like a cooperative venture.

We always knew what was going on and the odd occasion you had to be away from site, we were always told in advance.

Your team also had the same attitude of commitment and hard work. Everyone was very friendly and helpful.

Care and attention to detail are hallmarks of your work up to the clearing up of the site. Rather than being relieved when the building was finished, although glad to have a garden room rather then a ramshackle log shed, we were quite sorry to see you go! We will happily recommend your building work to anyone who values integrity and a high degree of workmanship and skill."

East Down Centre, Dunsford, Exeter, Devon

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